Tiny Crew Studio is a heartwarming family business devoted to spreading the magic of special moments. Each letter is thoughtfully crafted to create unforgettable memories and bring the enchantment of these cherished moments right to your doorstep.

Personalising your Santa letter is easy! After selecting an option from our charming collection, you will be prompted to provide your child's name, age, achievements and their most cherished wishes for Santa. Our dedicated elves, being part of our family business, will then work their magic to create a letter that is uniquely tailored to your child.

As a family business, our elves are committed to ensuring timely delivery of your personalised letter before Christmas. Once your order is confirmed, we aim to send your Santa letter as quickly as possible, so your little ones can experience the joy and excitement of receiving it before the magical day arrives.

Absolutely! We cherish the spirit of family, and we encourage you to spread the magic of Christmas to all the children in your life within the UK. Simply place separate orders for each child and provide their individual personalisation details.

The text preview is generated when you place your order, so please ensure that both the text and the selected template are correct. Rest assured, our design team will beautifully craft each letter to capture the true spirit of Santa Claus.

Sure! You can choose the option "Write Your Own," where you can express yourself in any way you like and in any language you prefer. We will print it exactly as you’ve written it.

Orders can be canceled within 24 hours of purchase. However, once personalised Santa letters have been sent to production, cancellations are no longer possible due to their unique and individual nature.

If you encounter any issues or have questions about your order, please reach out to our friendly customer support team via email at contact@tinycrewstudio.co.uk. We are here to assist you and ensure your satisfaction.

Unfortunately we are unable to offer refunds on any items that are personalised, unless that are deemed faulty or incorrect.

No, currently, we only offer shipping within the United Kingdom.

We care about the environment, and our Santa letters are printed on high-quality, FSC Certified paper. As a family business, we strive to minimize our impact on the environment while delivering joy to your loved ones.